At Beauty Solutions, we care deeply about our customers. As one of our stated core values, we are committed to doing what is best for you and our salon community.
It is within our DNA to believe that everything will work out, even during terrible circumstances, as long as we work towards that goal together.
It is within this mindset that we are navigating the coronavirus (COVID-19) pandemic, with a focus on the health and safety of our community.
We hope you'll find helpful resources within these pages. If you need help with anything, please don't hesitate to reach out to us, whether on the phone, email, at a Resource Center or through your Salon Consultant. We are here to help.
- Are you still shipping orders?
Yes we are still shipping orders. Our fulfillment center in Santa Cruz is operational and shipping all orders placed before 3:00 PM the same business day. We have implemented new safety measures to protect both our customers and our staff.
- How do I place an order?
- Are the Beauty Solutions Resource Centers open?
We have Resource Centers in California and Arizona. Our California Resource Centers are open for walk-in shopping and curbside pickup. Our Arizona location is open for curbside pickup only. Click here for more information on curb-side pickup.
- Can you deliver to my home address?
We are able to ship to your home if your county has not allowed salons to open. Make sure to change your shipping address when checking out online or in our mobile app. If you are placing your order over the phone, mention that you want to have it shipped to your home instead of your salon.
- Can you ship products directly to my client?
If your county has not allowed salons to open, we can ship directly to your client. We may also be able to accommodate other special circumstances (please call 888.973.7546). Click here for more information about shipping products directly to your client.
- Will my package be delayed due to COVID-19?
While some of our shipments have seen delays, most arrive on time. We ship with UPS who has stated that they may have delays during the COVID-19 pandemic. Our shipping time frame has not changed. We will ship all orders placed before 3:00 PM the same day.
- What education opportunities do you have while we are social distancing?
Click here to see our online education calendar. We will be posting upcoming digital education from all of our brand partners. If you don't see what your looking for ask us about recorded education videos we can share with you!